FAQs about Trashless Tags
- 1-inch, round, vinyl adhesive stickers
- Dishwasher-safe
- Microwave-safe
- Private & secure
- Good for helping people return your items to you
- Able to track location in the background
- Electronic
- Battery-powered
- Us! We’re Trashless. We work to reduce waste with our Lost & Found Tags, zero-waste grocery delivery, and swappable to-go beverage cups and food containers.
Setup
- Get the app (or scan your new Tag—and follow the link to the app) and sign up.
- Scan your new Tag with the app, and follow the setup process.
- Stick it to a flat, dry surface of whatever you want.
- If you have any problems or questions, you can text Trashless at +1.512.399.2525.
- Enjoy!
Kids items: bottles, clothing, lunch boxes, books, workbooks, pencil boxes, backpacks, mobile devices, computers, tablets, strollers
Electronics: laptops, desktops, phones, earphones, tablets, consoles, VR headset, headphones, airpods
Containers: bottle, cup, food container, flask
Bags: suitcase backpack, grocery bag, tote bag
Keys
Credit cards
Clothing: jacket, dress, kids' clothing
IDs: passports, driver's licenses, company id
Tools: drills, hammers, pliers
Printed materials: book, notebook
Bikes & accessories: helmet, pump
Vehicles: car, truck, motorbike, scooter, e-scooter
Wallets: men's wallet ladies purse
Toys
Watersports: paddleboards, kayaks, canoes, boats
Appliances
Boxes: packaging boxes, moving boxes
Pets: dog, cat
and whatever else is prone to wander
- Anyone who owns something they don’t want to lose. But Tags are especially helpful for:
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- Kids and their parents, guardians, or caretakers
- School teachers & staff
- Recreational outdoor adventurers
- Sports teams & equipment managers
- Commuter cyclists
- Frequent flyers
- Passenger drivers & transit staff (Uber, Lyft, buses, trains)
- Construction & maintenance professionals
- Construction & maintenance professionals
- Photography & video rental houses
- People who’ve considered Tiles or AirTags, but don’t want the high cost, battery management, or privacy uncertainty
Managing my Tags
- You can change a Tag’s nickname, photo, cash reward, finder message, and other details at any time in the app.
- Currently, the item category cannot be changed.
- Coming soon: In the app, you can transfer a Tag to another user if you donate or sell an item.
- When you mark an item “lost” in the app, it adds a red “lost” banner to the page that a finder sees when they scan your item’s Tag.
- You don’t need to mark an item “lost” for someone to be able to scan the item’s Tag or get it back to you.
When an item is found
- Someone who finds your lost item can either scan the QR code with a smartphone camera or type in the web address printed on the tag.
- The Tag-specific webpage that a finder sees allows them to send the current location of your item, send you a message via Trashless text messaging relay, or both.
- You can view and reply to messages in the Trashless app. The finder replies back via text message.
- Neither person’s contact info is revealed to the other—Trashless relays the messages back and forth.
- SAFETY: Please keep your safety in mind when getting your lost item back. Either meet in a public place, take a friend, or have the finder drop off the item someplace safe.
- The owner is responsible for paying out the reward for a returned item, whether by cash or by payment app. Trashless is not involved in this payment.
- The finder is not responsible for any damage to a lost item.
Privacy & security
- Tags are intentionally not able to passively track the location of you or your items.
- Location data is only sent to the Tag owner when the finder selects the “Share location once” button. To share the location again, the finder must select that button again.
- The public webpage that a finder sees when they scan your tag includes this data, if you’ve provided it:
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- Item nickname
- Item type
- Item type
- Message for finder
- Monetary reward
- If the item is marked as lost
- If the finder sends you their location or sends a message, that does not reveal your contact info.
Applying Tags to clothing & fabrics
- Purchase heat transfer material of your choice. (We recommend Avery.)
- Make a photocopy of the Tag onto the heat transfer material. (You can increase the size of the copy to your preference.)
- Cut out the copied Tag and follow the instructions to transfer it onto the piece of clothing.
Getting support for Tags
Still need help? Text chat with a real person! Text Trashless Support at +1-512-399-2525. Messaging rates may apply.